- A minimum order of Php 500.00 applies for all orders.
- A
delivery surcharge of 10% of the total amount purchase applies for every
order via Goldilocks Delivery Online
- Goldilocks
Delivery Online ordering is available from 10:00am to 6:00 pm daily.
- For
orders above Php 2000.00, please order 2 hours in advance.
- For
orders above Php 5000.00, please call Goldilocks Delivery hotline at 8888-1-999.
- For
advance order of more than 1 - 2 days, please call Goldilocks Delivery
hotline at 8888-1-999.
- Payment
can be made by cash or credit card (Visa/MasterCard/JCB).
- Payment
via credit card shall be made at the point of order. Cash payment shall
be made upon delivery of order.
- Photocopy or scanned copy of the credit card with signature of the cardholder is required for customers who is not the owner of the credit card. This must be sent at goldilocksdelivery.com.ph.
- In
order to authorize other people to receive your order for you, just
provide them with a signed over printed name authorization letter,
photocopy of your valid government ID along with your scanned copy of
the front of your credit card and must be sent via email at delivery@goldilocks.com.ph (This is for your own protection.)
- Your
friend and / or family member must also show their valid ID when they
receive the order.
- This
site is covered by RA 8484 (AN ACT REGULATING THE ISSUANCE AND
USE OF ACCESS DEVICES, PROHIBITING FRAUDULENT ACTS COMMITTED RELATIVE
THERETO, PROVIDING PENALTIES AND FOR OTHER PURPOSES)
- Strictly
no refund, change or cancellation once the order has been confirmed or
payment has been made.
- Prices
and information are subject to change without prior notification.
- Goldilocks
reserves the right to withdraw or amend any promotional items from its
menu where it deemed fit.
- All
products in the individual meals, group and promotional bundles are
fixed.
- To
ensure the safety of our riders, Goldilocks Delivery may be temporarily
unavailable at selected areas or delivery timing may be affected due to
bad weather, traffic conditions or other unforeseen circumstances.
- To
ensure strict quality assurance standards, certain food items are not
available for Goldilocks Delivery online.
- In
case, you or your recipient received an order and finds that the product
has defect or is not in good order and condition, you must send us an
email at customercare@goldilocks.com.ph or call our Go Delivery hotline
at 8888-1-999 within 4 hours.
- 4
hours after the delivery has been made complaints will no longer be
entertained.
- Goldilocks
Delivery is limited to a valid address in Metro Manila areas only.
GENERATION AND USE OF INFORMATION
When you choose to
purchase or order products from this Site through the Goldilocks Delivery
Online, we receive and store personal information from you such as your name,
e-mail address, telephone numbers, fax number, mailing address including your
credit card number, expiration date and all other relevant information
necessary for credit card verification. The information will allow us to
process or fulfill your product order and notify you of the status of such
order. We may likewise use the information to send you latest updates about
our company, events and product promotions. If you do not wish to receive
this information, please advise us immediately.
We will not collect or store any information unless you deliberately furnish
us such information. All personal information generated through this website
will be used to ensure your orders are processed efficiently in accordance
with the highest level of customer satisfaction.
We may also collect demographic information such as your zip code, age,
gender, preference, internet and favorites. If you provide us with
demographic information, your responses are kept confidential and used for
internal marketing and statistical purposes only.
We do not share the information we collect from you with other organizations
for commercial purposes. We will not sell or trade or rent your personal
information to outside parties other than Goldilocks Bakeshop, Inc. and its
affiliates.
When you access, view and use our website, you acknowledge that you
understand and accept to be bound by these Terms and Conditions and you
consent to the generation and use of the information by us.
ACCOUNT MAINTENANCE
When you use this site, you are responsible for maintaining the
confidentiality of your account and/or password and for restricting access to
your computer, and you agree to accept responsibility for all activities and
all the content you post and/or submit that is under your account and/or
password.
You represent and warrant that any information or material you post or
provide to us by means of this site, including, without limitation, as part
of any registration or to gain access to or use any services offered on the
site, is truthful, accurate, not misleading, not confidential property of
others, not in violation of any other third party's rights and offered in
good faith.
You agree not to use the site for or in connection with any of the following
activities: (i) transmitting or relaying Spam, spoofing or otherwise
impersonating any person or entity, or falsely stating otherwise
misrepresenting your identity or affiliation in any way; (ii) using the site
for any fraudulent or illegal purpose; (iii) e-mailing, uploading or
otherwise transmitting or using the site in furtherance of the use,
distribution or transmission of any unlawful, harassing, defamatory, tortuous,
libelous, sexually explicit, obscene, hateful, racially, ethically or
otherwise, objectionable material of any kind, and (iv) transmitting material
that contains viruses, Trojan horses, worms, time bombs, or other computer
programming routines or engines that are intended to damage, destroy, disrupt
or otherwise impair a computer's functionality or the operation of the site.
PUBLISHED WEB CONTENT INFORMATION
The accuracy, comprehensiveness and usefulness of any opinion, advice,
services or other information provided in this site are subject to your own
assessment.
We cannot assure that all information will be accurate, complete and current
at all times. Data and other pertinent information on this website may
contain technical or typographical errors, and/or outdated information.
We may make modifications to the data, web content information, materials,
products and services described in this site at any time, for any reason,
without notice by posting the changes on the Site. Your continued patronage,
viewing or use of this Site following any such modifications will signify
your assent to any such changes or modifications.
USE OF COOKIES
Our website uses cookies to record session information, such as items that
consumers add to their shopping cart. Our shopping cart uses secure socket
layer (SSL) security.
Also, this website does not retain any information regarding credit card
and/or transactions. Browser cookies only store items you have selected into
your shopping cart and can be deleted by clearing the browser's cache.
SECURITY
We have endeavored to exert best efforts to implement security measures to
help protect you against the risk of loss, misuse and alteration of any
information under the Goldilocks Delivery Online's control. However, such
security measures may not prevent all loss, misuse or alteration of
information on the Site. We are not responsible for any damages or
liabilities relating to any such security failures. You understand that unauthorized
third parties when communicated over the internet may access data and
communications, including e-mail and other electronic communications.
LINKS
This Site may occasionally contain links to other websites. Please be aware
that we are not responsible for the privacy and policy practices of such
other websites. We encourage you to read the privacy statements of every
website that collects personal information.
COPYRIGHT
Unless otherwise indicated, all content on this Site, including text,
graphics, images, devices, logos, site designs, are properties of Goldilocks
Bakeshop, Inc. and GBSI Management Corporation and is protected by Philippine
and international copyright laws and regulations. Request to electronically
copy and/or print hard copy portions of this Site may be granted. Provided;
Such use shall be for the sole purpose of placing an order with the
Goldilocks Delivery Online. Any other use of any and all materials from this
Site, including, but not limited to, reproduction for reasons other than the
above indicated purpose, modification, distribution, transmission,
republication, or display of any of the content of this Site without prior
written permission of Goldilocks Bakeshop, Inc. is strictly prohibited.
TRADEMARK
All trademarks, service marks, trade names, graphics, devices, logos
identifying Goldilocks or its products and services (collectively the
"Marks") are proprietary to Goldilocks Bakeshop, Inc. and GBSI
Management Corporation.
LIMITATIONS ON LIABILITY
Your use of the site is at your own risk. Goldilocks shall not be liable for
any direct, indirect, special, punitive, incidental, exemplary or
consequential damages, or any damages whatsoever, even if Goldilocks has been
previously advised of the possibility of such damages, whether in an action
under contract, negligence, or any other theory, arising out of or in
connection with the use, inability to use, or performance of the information,
services, products, and materials available from this site. These limitations
shall apply notwithstanding any failure of essential purpose of any limited
remedy. Because some jurisdictions do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of liability for
consequential or incidental damages, the above limitations may not apply to
you.
DISCLAIMER
You assume the sole risk of making use or relying on the information,
materials, products, and services available on this site. We make no
representations about the suitability, completeness, timeliness, reliability,
legality in your jurisdiction, or accuracy of the information, materials,
products, and services described or contained in this site for any purpose.
The content, services, information and access to the site are provided
"AS IS" and without warranties of any kind, either express or implied,
including, but not limited to, the implied warranties of merchantability,
fitness for a particular purpose, satisfactory quality and non-infringement.
We do not warrant that any part of the site will operate uninterrupted or
error free, that defects will be corrected, or that the site or the server
that makes it available are free of viruses or other harmful components or
that transmission to or from the site and access to the site will be
uninterrupted, continuous or error free. Further, we do not warrant or make
any representations regarding the use or the results of the use of the site
in terms of its quality, correctness, accuracy, reliability, or otherwise.
You should therefore, verify any information obtained from the site before
acting on it. Except as otherwise expressly provided, we expressly disclaim
any responsibility for the accuracy, content availability of information,
products or services found on third party sites that link to or form the
site.
We shall not be liable for any indirect, punitive, consequential, incidental,
or special damages, arising out of or connected with the use of this site or
with the delay or inability to use this site, for any information, materials,
products, and services obtained through this site, or otherwise arising out
of the use of this site, whether such damages are based on contract, tort,
strict liability, or otherwise, even if we have been advised of the
possibility of such damages. Some jurisdictions do not allow the exclusion or
limitation of liability for incidental or consequential damages, so the above
limitations may not apply to you. Notwithstanding the foregoing, your sole
remedy for any liability related to the use of this site shall be limited to
the amount you paid in connection with the subject matter in dispute.
When you visit our site and/or send e-mails to us, you are communicating with
us electronically. You consent to receive communications from us
electronically. We will communicate with you by e-mail or by posting notices
on this site. You agree that all agreements, notices, disclosures and other
communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing with your written
signature. You further agree that you shall not challenge the validity,
enforceability or admissibility of the electronic communications on the
grounds that it was electronically transmitted or authorized. In addition,
you acknowledge that you have had the opportunity to print all electronic
communications.
We make no representation that materials in this site are appropriate or
available for use in other locations, and access to them from territories
where any of the contents of this site are illegal is prohibited. Further, we
make no representation that the products and services available for sale or
use on this site are appropriate or available for use in other locations, and
use or purchase of such products or services from territories where such
purchase or use is illegal is prohibited. If you choose to access or make
purchases from this site from other locations, you do so, on your own
volition and are responsible for compliance with any applicable local laws.
CHOICE OF LAW AND CHOICE OF FORUM
The laws of the Republic of the Philippines will govern these Terms (without
giving any effect to the principles of conflict of laws) as such laws are
applied to contracts entered and to be performed entirely within the
Philippines by its residents. Any action to enforce these terms and
conditions will be brought in the Philippine courts presiding in Mandaluyong
City, and all parties expressly agree to be subject to the jurisdiction of
such courts.
INDEMNIFICATION
You shall indemnify, defend and hold harmless Goldilocks Bakeshop, Inc. and
its sponsors, affiliates, content providers, subsidiaries, related entities,
officers, directors, employees, attorneys and agents, from and against any
and all damages, claims and actions brought by you or any third party
resulting from your use of the site in violation of these terms or the
infringement by you of any intellectual property rights of any person or
entity.
ORDER
ACCEPTANCE
The receipt of an email order confirmation does not constitute the acceptance
of an order or a confirmation of an offer to sell. Verification of
information may be required prior to the acceptance of any order.
ORDER AVAILABILITY
Products and services offered at the Goldilocks Delivery Online are available
as long as they are on stock. Our call center representative will call you
for orders that cannot be fulfilled. Not all products and services are
available in all geographical regions.
QUALITY OF DELIVERED PRODUCTS
Products purchased from the Goldilocks Delivery Online are fresh and in good
condition in accordance with the quality Goldilocks is known for. Each time
we deliver your order, we ensure that your recipient thoroughly inspect the
product prior to receiving it. If upon inspection, the recipient finds that
the product has defects or is not in good order and condition, then, do not accept
the item and return it to the Goldilocks store / personnel for immediate
refund or replacement. In case, you or your recipient received an order and
finds that the product has defect or is not in good order and condition, you
must send us an email at customercare@goldilocks.com.ph or call our Go
Delivery hotline at 8888-1-999 within 4 hours.
If we do not received
any formal complaints 24hrs after the delivery has been made, we are on the
assumptions that you are fully satisfied with your purchase and complaints
will no longer be entertained.
PRICING
The product price list in this site reflects the most recent price displayed
on the item's product detail page. Prices are frequently updated and subject
to modification without prior notice. We reserve the right to adjust pricing
and determine if sale pricing will apply.
PRICING ERROR AND INACCURACY DISCLAIMER
Information at the site may contain errors or inaccuracies and may not be
complete or current. We reserve the right to correct any errors or inaccuracies
and to change or update information at any time (including after you have
submitted your order) without prior notice. Please note that such error or
inaccuracies may be related to product descriptions, pricing and
availability. In the event of a pricing error, we will provide you with the
following options: (1) to proceed with the transaction based on the corrected
information, or (2) to cancel your transaction. We apologize for any
inconvenience. If you are not fully satisfied with your purchase due to any
error or inaccuracy, you may return the product as an incorrect or defective
item.
ENTIRE AGREEMENT
These terms and other rules and regulations posted on the site, which are
hereby incorporated as if set forth fully in these terms, constitute the
entire agreement between you and us with respect to your use of and material
available through the site, and they supersede all prior or contemporaneous
communications and proposals between you and us with respect to this site.
Any rights not expressly granted in these terms are reserved.
In the event that any provision contained in these terms is held by a court
of competent jurisdiction to be contrary to any law, the remaining provisions
of these terms will remain in full force and effect. No joint venture,
partnership, employment, or agency relationship exists between you and us as
a result of these terms or your use of this site. The waiver by us of one
breach or default under these terms shall not constitute the waiver of any
subsequent or other breach or default.
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